Stock Items
Most stock items ordered through Kent Filtration are delivered the same day or next business day within a 75 mile radius of Cleveland Ohio. All other areas are shipped via United Parcel Service (UPS). Product will be delivered standard ground transportation, which typically takes 2-7 business days depending on the ship to location. A street address is required to ensure proper delivery. If an item is back-ordered or requires special handling, you will be contacted by our customer care department.
Non-Stock Items
Lead times for non-stock items and made-to-order product will be provided by Kent Filtration. Freight fees and method of shipping will be determined based on the type of product ordered and your delivery requirements.
Express Delivery Service
Express delivery is available for any order. Please contact Kent Filtration customer care department for delivery options, rates and lead times.
Ground Service is not available for Alaska and Hawaii. Additional shipping charges will apply for delivery to Alaska, Hawaii and territories outside the Continental U.S.
Ground Service shipments to Canada will arrive in 7-10 working days, depending on destination. Taxes and duties are the responsibility of the recipient.
Freight Charges are calculated according to the weight, size and destination of your package.
International Orders
All pending orders outside the United States must be formally approved by the Kent Filtration. Please contact our customer care department for assistance.
Here at Kent Filtration we bend-over backwards to ship your order as quickly as possible.
And even though shipping companies have raised their rates this year, we have tried to absorb these extra costs so you won’t have to. One way is by working closely with our shipping representative to explore and initiate the most efficient methods of packaging and delivery possible.
